Warranty Policy for Rest of the world
OM Associates Pte. Ltd. offers warranty as per following terms and conditions.

For Dealers/Distributors

1. Dolgix by OM Associates Pte. Ltd. comes with a limited warranty from the date of manufacture. We warranty these products to be free from defects in material and workmanship under normal use and service for the warranty period. Any product that fails will be repaired or replaced with an equivalent or higher specification product.

   Dolgix Modules Warranty:
   All Dolgix module series are covered by 3 Years warranty.

   Dolgix GOLD Modules Warranty:
   All Dolgix GOLD module series are covered by 5 Years warranty.

   For failures within the first six months of warranty period OM shall replace the module with a new module of equal of higher specification, thereafter a repaired or replacement shall be provided at sole discretion of OM.

   Dolgix Zip Modules Warranty:
   All Dolgix Zip module series are covered by 5 Years warranty.

   For failures within the first six months of warranty period OM shall replace the module with a new module of equal of higher specification, thereafter a repaired or replacement shall be provided at sole discretion of OM.

For End users

1. Dolgix by OM Associates Pte. Ltd. comes with a limited warranty from the date of manufacture.
2. We warranty these products to be free from defects in material and workmanship under normal use and service for the warranty period. Any product that fails will be repaired or replaced with an equivalent or higher specification product.
   
3. OM Associates Pte. Ltd. endeavors to provide replacement at offices overseas for Dolgix products. To make a warranty claim please contact OM Associates Pte. Ltd. at the telephone number listed or at care@Dolgix.com within the warranty period and obtain an RMA number, RMA number is issued based on proof of purchase (showing date and place of purchase and name of reseller) product name, type and number.
   
4. For replacement of faulty modules you may send the modules at our offices as given in contact details.
5. The suspected faulty product shall be replaced only if it is confirmed to be faulty at the warranty location.
6. In the event of a dispute, the venue for litigation will be Singapore.
7. Any liability for consequential and incidental damages is expressly disclaimed. OM Associates Pte. Ltd's cumulative liability across all counts and events is limited to the current market price of product only.
8. We do not cover damage, deterioration or malfunction resulting from:
   • Accident, misuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
   • Repair or attempted repair by anyone not authorized by us.
   • Any damage of the product during shipment.
   • Causes external to the product, such as electric power fluctuations or failure.
   • Normal wear and tear.
   • Any other cause which does not relate to a manufacturing defect.
9. The product is not meant for life saving applications, nuclear, strategic or similar extreme applications.
10. The warranty policy mentioned herein is applicable for the products that are sold on or after Jan 13th, 2011. OM Associates Pte. Ltd. retains the right to update, change or withdraw one or more clauses in part or entirely as per it's sole discretion, without any prior or announcement.

For further clarifications Contact Us