Dolgix by OM Nanotech Pvt. Ltd. (OM) comes with a limited warranty from the date of manufacture as mentioned on Invoice or original packing. We warranty these products to be free from defects in material and workmanship under normal use and service for the warranty period. Any product that fails will be repaired or replaced with an equivalent or higher specification product. If OM is unable to repair or replace the defective product, it will refund the purchase price or current market value of the product, whichever is less. Proof of purchase indicating the Product and Purchase details (date and dealer name) is required to provide warranty services.
Unless otherwise mentioned on Invoice, the warranty durations are as under
Our RMA policy is as follows :
Definitions
- PRODUCTS – Refers to Dolgix or Dolgix Gold branded products manufactured by Om Nanotech Pvt. Ltd.
- OM – Refers to the company Om Nanotech Pvt. Ltd. & its authorised representative.
OM warrants its products to be free from defects in material and workmanship under normal use for the warranty period. Defective products will be repaired or replaced with an equivalent or upgraded version. If repair or replacement isn't possible, OM will refund the purchase price or current market value, whichever is lower. Proof of purchase is required for warranty services.
Warranty may be serviced at selling dealer or contact asc@stz-services.com or Contact us .
Warranty is subject to following terms and conditions:
- The suspected faulty PRODUCT shall be returned as such if it is confirmed to be working at the warranty location.
- The PRODUCT may be returned to customer, with or without repairs, if found to be physically damaged or tampered. OM decision in such matters shall be final and binding.
- In the event of a dispute, the venue for litigation will be New Delhi, as mentioned in Invoice.
- Limitation of Liability. Any liability for consequential and incidental damages on account performance of the PRODUCT manufactured by OM, is expressly disclaimed. OM Pvt Ltd's cumulative liability across all counts and events is limited to the purchase price paid by customer, excluding taxes and freight cost if any.
- The PRODUCT is not meant for life saving applications, nuclear, strategic or similar extreme applications.
- We do not cover damage, deterioration or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightening, unauthorised repair or tampering, Reverse insertion of module in DRAM slot or similar acts.
- If PRODUCT label is torn or missing.
- Normal wear and tear, Any other cause which does not relate to a manufacturing defect.
OM retains the right to update, change or withdraw one or more clauses, in part or entirely, at it's sole discretion, without any prior notice or announcement.
For further clarifications
Contact Us
Dolgix Modules Warranty:
All Dolgix module series are covered by 3 Years warranty.
Dolgix GOLD Modules Warranty:
All Dolgix GOLD module series are covered by 5 Years warranty.
Dolgix Zip Modules Warranty:
All Dolgix Zip module series are covered by 5 Years warranty.
Additionally, the terms stated on the invoice are final and override any other warranty information.